COMPARE
RunSentry vs. legacy IVR testing platforms
Legacy IVR testing platforms were built before AI existed. They rely on manual scripting, brute-force discovery, and regex-based assertions. RunSentry takes a fundamentally different approach — AI-native testing with real PSTN calls at a fraction of the cost.
WHY SWITCH
What makes RunSentry different
10x more affordable
Enterprise IVR testing shouldn't require a six-figure budget. RunSentry starts at $3,500/mo with transparent pricing — no surprise quotes, no mandatory professional services.
Real PSTN calls
RunSentry places actual phone calls over the public telephone network to your production IVR numbers. You're testing what your customers experience — not a simulation of it.
Days to value, not months
Describe your IVR flow, let AI generate the test cases, and start monitoring. No multi-week professional services engagement. No waiting for scripts to be manually configured.
AI-native, not AI-bolted
RunSentry was built with AI at the core — from test generation to failure diagnosis to predictive monitoring. AI isn't an add-on module. It's how the platform works.
Self-funded = aligned incentives
RunSentry is self-funded. There are no investors pushing for aggressive upsells or feature bloat. Every feature exists because it solves a real customer problem.
Enterprise-grade security
AES-256 encryption at rest, TLS 1.2+ in transit, RBAC, full audit logging, and SOC 2 Type II in progress. Enterprise security without enterprise pricing.
FEATURE COMPARISON
Side-by-side breakdown
How RunSentry compares to traditional IVR testing platforms across testing approach, AI capabilities, deployment, and pricing.
Testing Approach
Call method
RUNSENTRY
Real PSTN calls to production numbers
LEGACY PLATFORMS
Simulated and synthetic testing
Test creation
RUNSENTRY
AI generates tests from plain English descriptions
LEGACY PLATFORMS
Manual configuration with scripting tools
Assertions
RUNSENTRY
Semantic — write rules in natural language, AI evaluates intent
LEGACY PLATFORMS
Pattern-based — regex and exact string matching
IVR discovery
RUNSENTRY
AI-powered — reads prompts and probes actual menu options
LEGACY PLATFORMS
Brute-force DTMF exploration
AI Capabilities
Root cause analysis
RUNSENTRY
AI diagnoses failures with actionable fix suggestions
LEGACY PLATFORMS
Manual log review and recording replay
Predictive monitoring
RUNSENTRY
AI spots degradation trends before outages
LEGACY PLATFORMS
Reactive — alerts after failure occurs
Change detection
RUNSENTRY
AI compares scans over time, generates changelogs
LEGACY PLATFORMS
Limited — manual tracking of IVR changes
Compliance scanning
RUNSENTRY
Automated PCI-DSS, ADA, TCPA checks on every run
LEGACY PLATFORMS
Available as add-on module
Deployment & Operations
Time to first test
RUNSENTRY
Days — describe your IVR and start testing
LEGACY PLATFORMS
Weeks to months — professional services required
Implementation
RUNSENTRY
Self-service with guided onboarding
LEGACY PLATFORMS
Professional services engagement typical
Global coverage
RUNSENTRY
Dial any IVR number worldwide, 20+ languages
LEGACY PLATFORMS
Global coverage available on enterprise plans
Deployment options
RUNSENTRY
SaaS or dedicated single-tenant
LEGACY PLATFORMS
Cloud and on-premise options
Pricing & Alignment
Starting price
RUNSENTRY
$3,500/mo — transparent, published pricing
LEGACY PLATFORMS
Custom quotes only — typically $50K–$200K+/yr
Contract terms
RUNSENTRY
Monthly or annual — no multi-year lock-in required
LEGACY PLATFORMS
Annual or multi-year contracts typical
Business model
RUNSENTRY
Self-funded — incentives aligned with customer success
LEGACY PLATFORMS
VC/PE-backed — optimizing for growth metrics
BEST FIT
RunSentry is built for teams that want results, not projects
If you need a platform that works out of the box with AI-powered automation, transparent pricing, and real PSTN validation — without a six-month implementation timeline — RunSentry is the right fit.
Contact center operations teams
Monitor production IVR flows 24/7 with automated alerting and AI-powered root cause analysis.
QA and release engineering
Gate releases on IVR test results. Catch regressions in CI/CD before they reach production.
Global enterprises
Test IVR flows across regions and languages from a single platform with real PSTN calls.
Compliance-driven organizations
Automated PCI-DSS, ADA, and TCPA scanning on every test run with evidence and audit trails.
Comparisons are based on publicly available information and may not reflect current offerings.
See the difference for yourself
Tell us what you're testing today. We'll show you how RunSentry handles it — with real calls, AI-powered assertions, and results in minutes.