ABOUT
Built for teams who need to know their IVR works
Voice systems fail in ways that are hard to catch. Carrier routing, prompt timing, DTMF handling, and speech recognition all vary in the real world. RunSentry runs the calls, captures the evidence, and routes failures to the right people.
WHY IT EXISTS
When an IVR fails in production, the teams responsible need more than a pass/fail status. They need a recording, a step-by-step timeline, and a failure category they can use to escalate quickly and investigate accurately. RunSentry was built to produce that evidence automatically, on a schedule, so your team knows before your customers do.
COVERAGE
Global reach
Monitor any IVR number globally.
Language support for English, French, Spanish, Arabic, and more on request.
DEPLOYMENT
SaaS or dedicated
Standard SaaS multi-tenant, or a dedicated single-tenant instance for teams with strict isolation or compliance requirements.
OFFICES
Colombo, Sri Lanka · Wyoming, USA
Evidence first
Every run produces a recording, transcript, step timeline, and failure category — not just a status.
Vendor-neutral
Webhook routing works with whatever tools your team already uses: Webex, Slack, PagerDuty, and more.
Confirmed onboarding
We confirm regions, number types, languages, and routing before enabling production monitoring.
Talk to us
Tell us what you're monitoring, where it runs, and what matters for your team. We'll outline how RunSentry fits.