RunSentry
RunSentry
IVR Monitoring
PRICING

Plans aligned to your coverage needs

Pricing is based on coverage scope, concurrency, evidence retention, and support level. Contact us to discuss which tier fits your environment.

No per-call overages
No per-port fees
No language add-ons
Fixed volume included per tier
Pilot
Start with a single region. Validate your IVR flows and confirm evidence outputs before expanding.
  • Single region
  • DID or toll-free
  • Language confirmed per flow
  • Low to moderate concurrency
  • Recording and transcript (when enabled)
  • Standard retention
  • Webhook alert routing
  • Business-hours support
Enterprise
Multi-region coverage with stronger concurrency, retention, and routing options for operational teams.
  • Multi-region
  • DID + toll-free
  • Expanded language coverage
  • Medium to high concurrency
  • Single runs, campaigns, data-driven modes
  • Run reports and evidence links
  • Webhook routing to your systems
  • Priority support
Global
Large environments needing scale, governance controls, and flexible retention across multiple regions.
  • Expanded multi-region
  • DID + toll-free across regions
  • Expanded language coverage
  • High-scale concurrency
  • Extended retention options
  • Governance and control options
  • Webhooks + escalation flows
  • Enhanced support options
DEPLOYMENT
How you deploy RunSentry
All plans are available on both deployment models. Your preference is confirmed during onboarding.
SaaS (multi-tenant)
Shared infrastructure, isolated data per account. Start monitoring faster without managing any infrastructure.
Dedicated (single-tenant)
ENTERPRISE
Your own RunSentry instance. Fully isolated infrastructure, no shared resources. For teams with strict isolation or compliance requirements.
COVERAGE
Monitor any IVR globally.
All plans include global reach with language support for English, French, Spanish, and Arabic. Additional languages available on request. Coverage is confirmed during onboarding.
View coverage details
Get pricing for your environment
Tell us your regions, concurrency needs, and whether you need a dedicated deployment. We'll share a plan that fits.
Request a demo